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Privacy Policy

"Aleyole Jewelry" is deeply committed to compliance with Spanish and European regulations on the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures provided in the General Regulation of Data Protection (RGPD) (EU) 2016/679, of April 27, and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD and GDD, hereinafter LOPD).


In accordance with these regulations, we inform you that the use of our website may require the provision of certain personal data through registration or contact forms, or by sending emails, and that these will be processed by "Aleyole Jewelry", Responsible for the treatment, whose data are:

  • Corporate Name: Aleyole Jewelry, S.L.
  • CIF: B67404558
  • Registered: Street Amigo, 35. 08021, Barcelona, ​​Spain
  • Telephone: 937829215
  • Email: help@aleyole.com

 

Collection and Processing of Personal Data
A personal data is any information related to a person: name, email, address, telephone, NIF/NIE... Additionally, when a User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by your Internet access provider.


"Aleyole Jewelry", as Responsible for the Treatment, has the duty to inform the Users of its website about the collection of personal data that can be carried out, either by sending an email or by filling in the forms included on the website.
Only the precise data will be obtained to be able to perform the contracted service, or to be able to adequately respond to the request for information made by the User. The data collected is identifying and corresponds to a reasonable minimum to be able to carry out the activity carried out. In particular, specially protected data is not collected at any time. In no case will a different use of the data be made than the purpose for which they have been collected.

 

Contact/email forms

  • Purpose: Respond to your request for information made through our contact form(s).
  • Legitimation: The legal basis that legitimizes this treatment is the User's consent, which may be revoked at any time.
  • Transfer of data: Personal data will be processed through servers managed by Shopify, which will be considered the Processor.


Mailing list registration forms (newsletter)

  • Purpose: Sending communications, some of them commercial, of interest to the Users according to the theme of the web. As established by the LSSICE, "Aleyole Jewelry" undertakes not to send commercial communications without identifying them as such. For these purposes, the information sent to customers for the maintenance of the existing contractual relationship, if any, will not be considered as commercial communication.
  • Legitimation: The legal basis that legitimizes this treatment is the User's consent, which may be revoked at any time.
  • Transfer of data: Personal data will be processed through servers managed by Mailchimp and Klaviyo, which will be considered the Data Processor.

 

Registration forms/client registration/contracting

  • Purposes:
    • Manage your User registration on our website.
    • Manage purchases made.
    • Provide information about the processing and status of purchases.
    • Historical record of purchases made on our website.
    • Comments and content management.
    • Sending communications via email and/or telephone, in order to inform the User of possible incidents, errors, problems and/or order status.
  • Legitimation: The legal basis that legitimizes this treatment is the execution of a contract.
  • Transfer of data: "Aleyole Jewelry" will not transfer or communicate your data to any third party, except in the cases provided by law or when it is strictly necessary for the provision of a service. Specifically, the data may be transferred to:
    • Providers of technological or computer services.
    • Payment service providers.
    • Courier and parcel companies.
    • Third parties or intermediaries, as service providers, operating on our own behalf (management, consultancy...).


Data transfers will occur respecting the strictest confidentiality, using the necessary measures, such as the signing of confidentiality contracts, or adherence to their privacy policies established on their respective web pages. The User may refuse to transfer their data to the Treatment Managers, by written request, by any of the aforementioned means.

In order to offer you Klarna's payment methods, at the time of payment, we may transmit to Klarna during the purchase process your personal data included in the contact form and order details, so that Klarna can assess whether you meet the requirements to access your payment methods and to adapt those payment methods to your profile. Your personal data is processed in accordance with the provisions of Klarna's privacy policy.


In addition, in those cases where it is necessary, Customer data may be transferred to certain bodies, in compliance with a legal obligation: Spanish Tax Agency, banking entities, Labor Inspection, etc.

 

Feedback form

  • Purpose: make a comment or review for publication on the website.
  • Legitimation: The legal basis that legitimizes this treatment is the User's consent, which may be revoked at any time.
  • Transfer of data: Personal data will be processed through the servers of this website, managed by Reviews.io, which will be considered the Data Processor.

 

Minors
Only people over 14 years of age may provide personal data on this website. As required by the LOPD and GDD, in the case of minors under 14 years of age, the consent of their parents or guardians will be a mandatory condition for us to process their personal data.


On the other hand, only people over 18 years of age can contract our services. In the case of minors under 18 years of age, the consent of their parents or legal guardians will be a mandatory condition for us to provide the services offered, unless the minor is emancipated.


User Registration
When the User registers through the corresponding form, the information we collect includes:

  • Name and surname
  • Email and/or telephone
  • Shipping addresses
  • IP
  • Username Password

The User must also provide a password, which must meet certain security requirements. They do not expire. To recover the password, the User must go to the specific recovery form and enter their email to continue with the process and be able to modify it, by clicking on the link that will be sent to the email address entered. The User is responsible for keeping the confidentiality of his password, as well as for all the uses he makes of it. You must notify "Aleyole Jewelry" of any unauthorized use of your account or password as soon as possible.


The User, once registered, has access to a private panel, in which he can see certain content, record purchases made, etc. You can also manage your account options, such as your password or User data.

The User may receive the following notifications:

  • When registering on the platform (account validation email).
  • When making purchases, such as proof of purchases, incidents, shipments made, etc.
  • The User receives the store's newsletter if they have registered with it, from which they can unsubscribe in their User panel and in the corresponding links included at the bottom of the newsletter.
  • For comments made, and responses to them.
  • By password recovery (specified in the previous field).
  • By unsubscribing or deleting the account.


Security measures
Users of the "Aleyole Jewelry" website are informed that the security, technical and organizational measures available to us have been adopted to prevent the loss, misuse, alteration, unauthorized access and theft of data, and that thus guarantee the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current regulations on data protection. The personal data collected in the forms are subject to treatment, only, by the staff of "Aleyole Jewelry" or the Designated Treatment Managers.


The "Aleyole Jewelry" Website also has SSL encryption, which allows the User to securely send their personal data through the website's contact or registration forms.

 

Data accuracy
The User declares that all the information provided by him is true and correct and undertakes to keep it updated. The User will be responsible for the veracity of their data and will be solely responsible for any conflicts or litigation that may result from the falsity of the same. It is important that, so that we can keep the personal data updated, the User informs "Aleyole Jewelry" whenever there has been any change in them.


Data transfer
"Aleyole Jewelry" will not transfer or communicate your data to any third party, except in the cases provided by law or when the provision of a service implies the need for a contractual relationship with a Treatment Manager. Thus, the User accepts that some of the personal data collected is provided to these Treatment Managers (payment platforms, agency, intermediaries, etc.), when necessary for the effective performance of a contracted service or purchased product. The User also accepts that, in the event of provision of services, these may be, totally or partially, subcontracted to other persons or companies, which will be considered Treatment Managers, with whom the corresponding confidentiality agreement has been agreed, or adhering to their privacy policies, established on their respective web pages. The User may refuse to transfer their data to the Treatment Managers, by written request, by any of the aforementioned means.


In addition, in those cases where it is necessary, Customer data may be transferred to certain bodies, in compliance with a legal obligation: Spanish Tax Agency, banking entities, Labor Inspection, etc.


Exercise of User Rights
The LOPD and GDD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do this, the User must go, providing documentation proving their identity (DNI or passport), by email to help@aleyole.com, or by written communication to the address that appears in our Legal Notice. Said communication must reflect the following information: name and surname of the User, the object of the request, the address and the supporting data.


The exercise of rights must be carried out by the User himself. However, they may be executed by a person authorized as the legal representative of the User, providing the documentation that proves said representation.

The User may request the exercise of the following rights:

  • Right to request access to personal data, which is the right to obtain information on whether your own personal data is being processed, the purpose of the treatment that, if any, is being carried out, as well as the information available on the origin of said data and the communications made or planned of the same.
  • Right to request rectification, in case the personal data is incorrect or inaccurate, or deletion of the data that turns out to be inadequate or excessive.
  • Right to request the limitation of your treatment, in which case only the data strictly necessary for the exercise or defense of claims will be kept by "Aleyole Jewelry".
  • Right to oppose the treatment: refers to the right of the interested party not to carry out the processing of their personal data or to cease it in the cases in which their consent is not necessary for the treatment, in the case of commercial prospecting files or that have the purpose of adopting decisions referring to the interested party and based solely on the automated processing of their data, unless for legitimate reasons or the exercise or defense of possible claims they have to continue processing.
  • Right to data portability: in case you want your data to be processed by another company, "Aleyole Jewelry" will facilitate the portability of your data in an exportable format.

In the event that consent has been granted for a specific purpose, the User has the right to withdraw the consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.


We promise to execute all these rights within the maximum legal term (1 month).


If a User considers that there is a problem with the way in which "Aleyole Jewelry" is handling their data, they can direct their claims to the Security Manager or to the corresponding data protection authority, the Spanish Data Protection Agency being the one indicated. in the case of Spain.

 

Data retention
The personal data of the Users who use the contact form or who send us an email requesting information will be processed for the time strictly necessary to attend to the request for information, or until the consent granted is revoked.
The Client's personal data will be processed until the contractual relationship ends. The period of conservation of personal data will be the minimum necessary, and may be kept until:

  • 4 years: Law on Infractions and Sanctions in the Social Order (obligations in terms of affiliation, registrations, cancellations, contributions, payment of salaries…); Arts. 66 and following General Tax Law (accounting books…)
  • 5 years: Art. 1964 Civil Code (personal actions without special term)
  • 6 years: Art. 30 Commercial Code (accounting books, invoices...)
  • 10 years: Art. 25 Law on Prevention of Money Laundering and Financing of Terrorism.
  • No deadline: disaggregated and anonymized data.

For its part, the data of Users who register in the bulletin or newsletter will be kept indefinitely, until the consent granted is revoked.


In the case of processing candidate data (C.V.), "Aleyole Jewelry" may keep your resume stored for a maximum of two years to incorporate it into future calls, unless the candidate states otherwise.


Social media
"Aleyole Jewelry" has a profile on some of the main social networks on the Internet (Facebook, Pinterest, Instagram, YouTube), recognizing itself in all cases as Responsible for the processing of the data of its followers, fans, subscribers, commenters and other profiles of Users (hereinafter, followers) published by "Aleyole Jewelry".


The purpose of data processing by "Aleyole Jewelry", when the law does not prohibit it, will be to inform its followers about its activities and offers, by any means that the social network allows, as well as to provide personalized attention service. to user. The legal basis that legitimizes this treatment will be the consent of the interested party, which may be revoked at any time.
In no case "Aleyole Jewelry" will extract data from social networks, unless the User's consent is expressly and expressly obtained for it (for example, to hold a contest).


International Data Transfers
"Aleyole Jewelry" uses the services of sending electronic communications from the companies Mailchimp and Klaviyo, which is located in the United States. Standard contractual clauses approved by the European Commission have been signed with this entity, in order to ensure the appropriate level of protection in the processing of your personal data, in accordance with the criteria established by RGPD.


With the acceptance of this privacy policy, the User expressly and unequivocally grants their consent for the international transfer of their data to this service provider company/ies.

 

Staff pick
The applicant who sends electronic communications to "Aleyole Jewelry", in order to access the personnel selection processes of the person in charge, authorizes us to analyze the documents that are sent (for example, the C.V.), all the content that is directly accessible through Internet search engines (for example, Google), the profiles that you maintain on professional social networks (for example, LinkedIn), the data obtained in the access tests and the information that you reveal in the job interview, with the aim to assess your candidacy and to be able, where appropriate, to offer you a job. In the event that the candidate is not selected, "Aleyole Jewelry" may keep their C.V. for a maximum of two years, to incorporate it into future calls, unless the candidate states otherwise. The legal basis that legitimizes this treatment will be the consent of the interested party, which may be revoked at any time.


Confidentiality
The information provided by the User will, in any case, be considered confidential, and may not be used for purposes other than those described here. "Aleyole Jewelry" undertakes not to divulge or disclose information about the User's claims, the reasons for the requested advice or the duration of their relationship with the User.


Validity
This privacy and data protection policy has been drafted by ExpertosLOPD®, an office specialized in data protection for online stores, on April 28, 2022, and may vary depending on the changes in regulations and jurisprudence that are produced. , being the responsibility of the owner of the data to read the updated document, in order to know their rights and obligations in this regard at all times.

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