ORDERS AND PAYMENTS
  • Buying at our online store is easy. It does not require much time or difficulty. Simply choose the product, add it to your cart, fill in your information and choose your payment method. If you experience any difficulties or complications placing your order or browsing through our website, contact us at help@aleyole.com. We will also take care of the packaging, so you don't need to worry!
  • Each piece comes individually wrapped with lovely packaging designed by ale y olé jewelry. It will be inside a box to provide the best protection and ensuring it arrives in perfect condition. If your order is not received as explained above please do not hesitate to contact us.

Accepted payments methods:

  • Debit or credit card through the electronic payment methods of Addon Payments, La Caixa that guarantees maximum security for all operations.
  • Paypal, an international payment operator that you can use as long as you have or create your own account.
  • The debit or credit cards accepted are Visa, MasterCard and American Express.

If at the time of payment you experience any problems, try:

  • Using another card
  • Check that the pin code requested by the payment method is correct.
  • If it is through Paypal, check that you have correctly written your password.
  • Close the browser, open it again and start from scratch with a new purchase.

If the problem persists, contact us at help@aleyole.com