• Buying in our online store is easy. It does not require much time or difficulty. Simply choose the product, add it to your cart, fill in your information and choose your payment method.If there is any difficulty or complication placing your order or browsing through our website, contact us to help@aleyole.com. We will also take care of the packaging, don´t worry!
  • Each piece comes individually wrapped with a lovely packaging designed by ale y olé jewelry. It will come inside a box for extra protection, ensuring it will arrive in perfect condition. If otherwise, please do not hesitate to contact us.

The accepted payments methods are:

  • Debit or credit card through the electronic payment methods of Addon Payments, La Caixa that guarantees maximum security in all operations.
  • Paypal, an international payment operator that you can use as long as you have or create your own account.
  • The debit or credit cards accepted are Visa, MasterCard and American Express.

If at the time of payment you experience some type of problem, try:

  • Using another card
  • Check that the pin code requested by the payment method is correct.
  • If it is through Paypal, check that you have correctly written your password.
  • Close the browser, open it again and start from scratch with a new purchase.

If the problem persists, contact us at help@aleyole.com