SHIPPING & DELIVERIES

GENERAL INFORMATION 

All orders are prepared and shipped within 24 hours. Due to the measures being taken at our warehouse in conjunction with the COVID-19 health restrictions, please be aware it may take a while longer to process orders.

The packaging of your order includes a unique gift box, in which you will find the jewel/jewels in their respective suede bag. If you would like to receive more than one gift box, add "Additional Box" for only 1 euro. Order as many as you would like.

All our deliveries are made from our logistics center in Barcelona. Shipping costs vary depending on the delivery location and are calculated automatically.

When we have sent your order, the respective courier company will send you a link with which you can track and if necessary, modify the delivery of your order.

It is possible that during promotional periods shipping costs are no applied, these and other promotions will be clearly indicated in our online store. Remember that if you subscribe to our newsletter you will also enjoy these and other promotions when active.

We do not accept phone orders. Please use our online shop, where you will find the best possible attention and service.

Spain (mainland) and Portugal

Home deliveries are managed by the Correos Express. You will receive your package to the shipping address you provide. The day before the delivery you will receive an email with the date and time frame in which the courier will deliver it, if for any reason you are unable to receive the package at the given time and/or day, you can change the time frame and the day using the same link.

Find below details of the countries we currently ship to:

Covid-19 transport restrictions may cause delays

United Kingdom, France, Germany, Belgium, Netherlands, Italy:

  • 6,95€ (free shipping on orders over 100€)
  • Delivery time - 2-3 business days

Austria, Luxembourg, Croatia, Malta, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Netherlands, Norway, Poland, Slovenia, Sweden, Bulgaria, Romania, Slovakia:

  • 6,95€ (free shipping on orders over 100€)
  • Delivery time - 2-3 business days

United States, Argentina, Brazil, Chile, Canada, Australia, Israel, Saudi Arabia:

  • 11,95€ (free shipping on orders over 120€)
  • Delivery time - 2-4 business days

Spain and Portugal:

  • 3,95€ (free shipping on orders over 40€)
  • Delivery time - 48h business days.
  • We do not ship to Canary Islands, Cueta, Melilla and Gibraltar

Other countries*:

  • 14,95€
  • Delivery time - 4-7 business days.

Shipments to non-European Union countries may be liable for customs taxes and additional fees. In all cases, these costs will be the responsibility of the buyer and will be settled at the given customs office. ALEYOLÉ is committed to taking care of all the required paperwork in order for the parcel to clear customs.

*For logistical reasons, deliveries to the following countries are not available: Andorra, Bolivia, Colombia, Cuba, Groenlandia, Guayana Francesa, Guernsey, Isla Bouvet, Isla Norfolk, Isla de Man, Isla de Navidad, Islas Åland, Islas Caimán, Islas Cocos, Islas Cook, Islas Feroe, Islas Georgia del Sur y Sandwich del Sur, Islas Heard y McDonald, Islas Malvinas, Islas Pitcairn, Islas Salomón, Islas Turcas y Caicos, Islas Vírgenes Británicas, Islas menores alejadas de EE. UU., Mauricio, México, Mónaco, Polinesia Francesa, Reunión, Rusia, Suiza, Territorios Australes Franceses, Venezuela.

* We do not deliver on Saturday and Sunday.