SHIPPING & DELIVERIES

GENERAL INFORMATION 

The packaging of your order includes a unique gift box, in which you will find the jewel/jewels in their respective PU bag. If you would like to receive more than one gift box, add "Additional Box" for 1.90 euro.

All our deliveries are made from our logistics center in Barcelona. Shipping costs vary depending on the delivery location and are calculated automatically.

When we have sent your order, the respective courier company will send you a link with which you can track and if necessary, modify the delivery of your order.

It is possible that during promotional periods shipping costs are no applied, these and other promotions will be clearly indicated in our online store. Remember that if you subscribe to our newsletter you will also enjoy these and other promotions when active.

We do not accept phone orders. Please use our online shop, where you will find the best possible attention and service.

If your purchase includes pre-order items, to optimize shipments, your order will be fulfilled and shipped from the date indicated in your cart (including all your pre-order and non pre-order items). This gives your delivery a lighter carbon footprint and is more cost effective for you.

Find below details of the countries we currently ship to:

France, Germany, Belgium, Netherlands, Italy, Austria, Luxembourg, Croatia, Malta, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Poland, Slovenia, Sweden, Bulgaria, Romania, Slovakia (EU):

- SEUR (standard shipping)
  • On orders over 100€ - FREE
  • On orders below 100€ - 6.95€
  • Delivery time 4-5 business days

- DHL PREMIUM (express shipping)
  • On orders over 100€ - 9.95€
  • On orders below 100€ - 12.95€
  • Delivery time 2-3 business days

United Kingdom:

- DHL PREMIUM (express shipping)
  • 11.95€ on all orders
  • Delivery time 2-3 business days

United States, Argentina, Brazil, Chile, Canada, Australia, Israel, Saudi Arabia:

- DHL PREMIUM (express shipping)

  • 12.95€ on all orders
  • Delivery time 2-3 business days

Spain and Portugal:

  • On orders over 40€ - FREE
  • On orders below 40€ - 3.95€
  • Delivery time 2 business days

We do not ship to Canary Islands, Ceuta, Melilla and Gibraltar

Other countries*:

- DHL PREMIUM (express shipping)

  • 14.95€ on all orders
  • Delivery time 4-7 business days

Shipments to non-European Union countries may be liable for customs taxes and additional fees. In all cases, these costs will be the responsibility of the buyer and will be settled at the given customs office. ALEYOLÉ is committed to taking care of all the required paperwork in order for the parcel to clear customs.

* For logistical reasons, deliveries to any island in the world and the following countries are not available: Andorra, Bolivia, Colombia, Cuba, Groenlandia, French Guayana, Guernsey, Mauricio, México, Mónaco, Polinesia Francesa, Reunion, Rusia, Suiza, Venezuela, Maldives, Lebanon, Oman, Serbia, Jordan, Azerbayan, India.

* We do not deliver or ship orders on Saturday and Sunday